How do I change/cancel my order?

We know how important your package is and we aim to ship orders out as quick as possible. Once an order has been place we are unable to cancel the shipment and the payment process.


How can I track my package?

Once you have placed an order you will receive an order confirmation email, within your order confirmation email you will receive a link that will enable you to track your package and it's status.


I placed an order, but never received an email confirmation

If you did not receive an email confirmation from NatxCustomStyle within an hour of placing your order, be sure to check your Spam folder. If not then you may have entered your emailing address incorrectly.
If you are still unable to locate your email confirmation from your order, please contact us at

Does NatxCustomStyle accept Returns / Exchanges?

Yes. Please read our Refund Policy for detail information in regards to our return and exchange policy

Checking out with PayPal Express

Please note that if you chose to check out by using PayPal Express, you are are first taken to a verified and protected PayPal page  to enter your credit card information and billing address. After this step, your shown available shipping methods and are redirected to the checkout page.

Why was my order canceled?

We are unable to verify your billing information and/or your billing address does not match the credit card on file for the order.


What is Quadpay?

Quadpay enables you to split your payments up into 4 equal interest free installments.
You pay 25% at checkout and then a further 25% every two weeks.
The best part? The product will ship at the same time it would if you paid with any other payment type!

- If you need further assistance in regard to your Quadpay Account, Please click the link below