To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 14 days from the delivery date.
- All item(s) must be in new and unused condition
- All original tags and labels attached
- We will NOT accept any returned items that are worn, washed or damaged
- In the original packaging
Free gifts, promotional items, and gift cards are not returnable!
As well as the following items: Final Sale, Clearance, Lingerie, and Bodysuits.
Are there any charges for return?
- There are no charges for return
- Please note, you will be responsible for all return shipping charges which are non-refundable, if you choose NOT to use our pre-paid return shipping labels.
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, via store credit and will automatically be sent to you by email, within 10 business days.